FoSC #36: Tom McLeod of McLeod Software

Disruption, Customer Satisfaction, and the Future of Transportation

Santosh interview a legend in the trucking industry, Tom McLeod of McLeod Software. They discuss disruption, customer satisfaction, and the future of transportation. The idea of an industry being disrupted by the birth of new technology can be a frightening prospect for many organizations, but Tom shares a fresh perspective on the concept.